Quality Assurance Process

RMCU LLC utilizes a quality assurance process that meets program objectives while ensuring customer satisfaction and defect-free products/process.  The quality is  made available to the government for review at both a program and worksite services level during predetermined visits.  Overall, RMCU LLC maintains a quality system to meet the following criteria:

 

 

• Establish capable processes;

 

 

 

• Monitor and control critical product/process variations;

 

 

 

• Establish mechanisms for feedback of field product performance;

 

 

 

• Implement an effective root-cause analysis and corrective action system; and

 

 

 

• Execute continuous process improvement.

 

 

Quality Management Process

We anticipate that certain task orders require RMCU LLC to have processes in place that concides with the government’s quality management processes.  RMCU LLC intends to use best industry practices including ISO/IEC 15288 for System life cycle processes and ISO/IEC 12207 for Software life cycle processes.  We will provide technical program and project management support that will mitigate the risks to successful program execution including employment of methodologies in compliance with requirements and with Engineering Process Office (EPO) Capability Maturity Model Integration (CMMI) programs as necessary.  

 

Quality Control

RMCU LLC intends to maintain responsiblity for all quality control inspections necessary in the performance of the various tasks as assigned and identified by the respective WBS, POA&M, or procedural quality system document.  

 

Quality Management Documentation

In support of Task Order Quality Assurance Surveillance Plan/Contractor Performance Assessment Reporting System (QASP/CPARS) RMCU shall provide documents as specified and timely to the Task Order:  For example Integrated Master Schedule; Contractor CPARS Draft Approval Document (CDAD) Report